Shipping policy

Thank you for ordering from The Kidd Coffee Co. This policy covers online orders placed at kiddcoffee.com.

Where we ship from

Online orders are packed and shipped from our warehouse in Green Bay, WI.

Processing time

We process and ship orders within 3–5 business days, excluding weekends and holidays. After an order ships, transit time depends on the carrier and destination you choose at checkout.

Where we ship

We currently ship to the United States and Canada. Kidd Coffee Club subscriptions ship to the United States only.

United States — standard orders

For one-time (non-subscription) orders, shipping is calculated at checkout based on your address and package details. Available carriers and services are:

USPS Ground Advantage
USPS Priority Mail
UPS Ground
UPS Standard

The exact amount is shown before you pay. Rates come from the carrier and may include a handling markup (currently 12%).

Canada — standard orders

For one-time (non-subscription) orders to Canada, shipping is calculated at checkout. The available service is DHL Express Worldwide. The exact amount is shown before you pay. Rates come from the carrier and may include a handling markup (currently 10%).

Subscription orders

$5 flat-rate shipping on Kidd Coffee Club subscriptions that include two coffees (US only). For subscription orders that don't include two coffees, shipping is calculated at checkout. Subscriptions are available in the United States only.

Subscribe and Save offers 10% off and can be delivered every 30 or 60 days. You can change products, quantity, or frequency, or cancel, at any time. Details are on our Kidd Coffee Club page.

Questions

If you have a question about an online order, email info@kiddcoffee.com. Please do not call our coffee shops for help with an online order; online fulfillment is handled by a separate team.

The Kidd Coffee Company
301 East 4th Street, Suite 425
Cincinnati, OH 45202
Phone: 513-222-1915
Email: info@kiddcoffee.com